Ticket notifications delayed

时间线

1. 已解决2024年1月30日 04:09 UTC

   Resolved at 04:09 UTC. Duration: 38 minutes. Every delayed notification has been delivered.

2. 观察中2024年1月30日 04:00 UTC

   Notifications are going out within a minute of the reply again.

3. 已确定原因2024年1月30日 03:41 UTC

   The outbound mail relay queued our messages behind a large batch. We have moved notifications to the second relay.

4. 调查中2024年1月30日 03:37 UTC

   Notifications about replies to support tickets are delayed since 03:31 UTC. The replies themselves are visible in the customer area immediately.