Ticket notifications delayed

タイムライン

1. 解決済み2024/01/30 4:09 UTC

   Resolved at 04:09 UTC. Duration: 38 minutes. Every delayed notification has been delivered.

2. 監視中2024/01/30 4:00 UTC

   Notifications are going out within a minute of the reply again.

3. 原因特定2024/01/30 3:41 UTC

   The outbound mail relay queued our messages behind a large batch. We have moved notifications to the second relay.

4. 調査中2024/01/30 3:37 UTC

   Notifications about replies to support tickets are delayed since 03:31 UTC. The replies themselves are visible in the customer area immediately.