Order requests failing to submit

时间线

1. 已解决2023年6月30日 18:53 UTC

   Resolved at 18:53 UTC. Duration: 12 minutes. Anyone whose submission failed saw the error immediately and can resubmit; nothing was half-recorded.

2. 已确定原因2023年6月30日 18:50 UTC

   The database connection pool behind the order form was exhausted by a runaway background job. The job has been stopped and the pool has recovered.

3. 调查中2023年6月30日 18:47 UTC

   Submitting an order from the configurator has been failing with an error since 18:41 UTC. Browsing and quotes work; the final step does not.

事故复盘会在解决后 5 天内发布于此。