Exchange-rate feed stale; quotes held at last good rate
支付与账单
时间线
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已解决
Resolved at 19:26 UTC. Duration: 1 h 52 min. Every payment made at a stale rate was accepted in full.
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观察中
Rates are updating every minute again. The tolerance is back to normal.
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已确定原因
The primary rate source changed its response format. We have switched to the secondary source.
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调查中
The exchange-rate feed behind our payment quotes stopped updating at 17:34 UTC. Quotes are being issued at the last good rate and the tolerance on incoming amounts has been widened so that nobody is short-changed by the difference.
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