Order requests failing to submit

タイムライン

1. 解決済み2025/12/03 15:58 UTC

   Resolved at 15:58 UTC. Duration: 17 minutes. Anyone whose submission failed saw the error immediately and can resubmit; nothing was half-recorded.

2. 原因特定2025/12/03 15:48 UTC

   The database connection pool behind the order form was exhausted by a runaway background job. The job has been stopped and the pool has recovered.

3. 調査中2025/12/03 15:44 UTC

   Submitting an order from the configurator has been failing with an error since 15:41 UTC. Browsing and quotes work; the final step does not.

事後レビューは、解決から5日以内にここに公開されます。