Database maintenance — customer area read-only
Sign-in & customer area · Website & configurator
What is planned
The customer database is upgraded to a new major release. The customer area is read-only for the window: you can view orders and machines but not submit a new order or change a setting. Payment detection continues and confirmed payments are activated as soon as the window closes.
Timeline
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Completed
The upgrade is complete and the customer area is fully writable. Payments confirmed during the window have been activated.
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In progress
We need about 15 more minutes than announced. The work is proceeding normally; the window is extended by that amount.
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In progress
The database is being upgraded. The customer area is read-only.
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Scheduled
The customer database is upgraded to a new major release. The customer area is read-only for the window: you can view orders and machines but not submit a new order or change a setting. Payment detection continues and confirmed payments are activated as soon as the window closes.
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Related pages
- Service statusLive status of every gpuserver.io component and data centre, probed every 60 seconds from five cities, with 90-day uptime and the incident log since 2022.
- Incident historyEvery incident and maintenance window on gpuserver.io since monitoring began in September 2022, month by month, with its timeline and post-incident review.
- Service level agreementThe 99.9% commitment: what counts as downtime, how it is measured from outside, five minutes of term back per minute lost, and the exclusions in full.
- NetworkUnmetered ports up to 25 Gbit/s, two carriers and an IX per site, always-on DDoS filtering, routed IPv6 — and the four things we do not offer, stated up front.