Utility power event in YUL; site running on generator
Power & cooling — YUL
Timeline
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Resolved
YUL is back on utility power with the UPS fully recharged. Duration on generator: 49 minutes. No machine lost power at any point; the site simply ran on the second source it has for this reason.
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Monitoring
Utility power has been restored and the facility is running the transfer back. We are watching for any disturbance on the way back.
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Identified
The facility reports a fault on the utility feed. Generators have fuel for far longer than the expected repair time and are being refuelled as a precaution.
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Investigating
The facility in YUL lost utility power at 22:14 UTC. The UPS carried the load and the generators picked it up within seconds. No machine noticed. We are posting this because the site is on reduced redundancy while on generator.
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Related pages
- Service statusLive status of every gpuserver.io component and data centre, probed every 60 seconds from five cities, with 90-day uptime and the incident log since 2022.
- Incident historyEvery incident and maintenance window on gpuserver.io since monitoring began in September 2022, month by month, with its timeline and post-incident review.
- Service level agreementThe 99.9% commitment: what counts as downtime, how it is measured from outside, five minutes of term back per minute lost, and the exclusions in full.
- NetworkUnmetered ports up to 25 Gbit/s, two carriers and an IX per site, always-on DDoS filtering, routed IPv6 — and the four things we do not offer, stated up front.