Provisioning queue backlog in STO
Provisioning pipeline
Timeline
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Resolved
Resolved at 04:56 UTC. Duration: 1 h 31 min. The latest delivery in the burst was 62 minutes later than it would otherwise have been.
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Monitoring
The queue is down to normal depth. Removing the extra worker.
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Identified
The backlog comes from 5 orders arriving within a few minutes of each other. We have added a second provisioning worker for STO for the duration.
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Investigating
Deliveries in STO are running behind since 03:25 UTC. A burst of orders is being worked through with the site's usual capacity; nothing is failing, it is queued.
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Related pages
- Service statusLive status of every gpuserver.io component and data centre, probed every 60 seconds from five cities, with 90-day uptime and the incident log since 2022.
- Incident historyEvery incident and maintenance window on gpuserver.io since monitoring began in September 2022, month by month, with its timeline and post-incident review.
- Service level agreementThe 99.9% commitment: what counts as downtime, how it is measured from outside, five minutes of term back per minute lost, and the exclusions in full.
- NetworkUnmetered ports up to 25 Gbit/s, two carriers and an IX per site, always-on DDoS filtering, routed IPv6 — and the four things we do not offer, stated up front.