IPMI/KVM console unreachable for part of ZRH
Out-of-band management — ZRH
Timeline
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Resolved
Out-of-band access in rows B–C has been stable since 09:12 UTC. Duration: 32 minutes. Nothing on the production side was affected; this only mattered to customers who were trying to reach a console during that window.
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Monitoring
All consoles respond. Watching the switch for a further reset.
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Identified
The management switch for those rows rebooted. It is back and its ports are coming up; consoles will return as BMCs re-register.
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Investigating
The out-of-band consoles for machines in rows B–C of ZRH are unreachable since 08:40 UTC. The machines themselves are up and their production network is unaffected.
A post-incident review is published here within five days of resolution.
Times are shown in your time zone ().
Related pages
- Service statusLive status of every gpuserver.io component and data centre, probed every 60 seconds from five cities, with 90-day uptime and the incident log since 2022.
- Incident historyEvery incident and maintenance window on gpuserver.io since monitoring began in September 2022, month by month, with its timeline and post-incident review.
- Service level agreementThe 99.9% commitment: what counts as downtime, how it is measured from outside, five minutes of term back per minute lost, and the exclusions in full.
- NetworkUnmetered ports up to 25 Gbit/s, two carriers and an IX per site, always-on DDoS filtering, routed IPv6 — and the four things we do not offer, stated up front.