Provisioning paused: driver package failed validation
Provisioning pipeline
Timeline
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Resolved
Resolved at 13:38 UTC. Duration: 1 h 25 min. 7 orders were delivered late; each customer has been told, and the delay is added to their term.
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Monitoring
Provisioning has resumed and the queue is clearing. Each affected node is being re-provisioned from scratch.
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Identified
The package was corrupted on our mirror during a sync. We have re-fetched it from the upstream source and its checksum matches.
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Investigating
New provisioning is paused since 12:13 UTC: the NVIDIA driver package (530.30.02) failed its checksum validation on every node it was applied to. We stop rather than ship a machine with an unverified driver.
A post-incident review is published here within five days of resolution.
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Related pages
- Service statusLive status of every gpuserver.io component and data centre, probed every 60 seconds from five cities, with 90-day uptime and the incident log since 2022.
- Incident historyEvery incident and maintenance window on gpuserver.io since monitoring began in September 2022, month by month, with its timeline and post-incident review.
- Service level agreementThe 99.9% commitment: what counts as downtime, how it is measured from outside, five minutes of term back per minute lost, and the exclusions in full.
- NetworkUnmetered ports up to 25 Gbit/s, two carriers and an IX per site, always-on DDoS filtering, routed IPv6 — and the four things we do not offer, stated up front.